Training FAQ

1. Go to www.bimco.org/training to sign up online. Signup is binding.
2. Select your chosen training course by pressing the Sign Up button.
3. If you are not already logged in to the BIMCO website, a pop-up will appear.
   • If you already have an account on the BIMCO website, choose Already a customer and log in.
   • If you do not have an account on the BIMCO website, choose New to BIMCO to create an account.
4. Payments can be made by:
   • Bank transfer: A digital invoice will be emailed to you upon completion of the signup process.
   • Credit card: We accept American Express, MasterCard, and VISA. You will be able to download a receipt upon completion of the signup process. If you need an invoice as well as a receipt, you can download it from My Account > Invoices.
5. Only one invoice will be created regardless of the number of participants.
6. You will receive an email confirming your seat(s) once we receive payment.

No. Both BIMCO members and non-members are welcome to sign up and participate in training courses.

Yes. You can sign up for yourself and/or on behalf of colleagues.

The training fee for face-to-face masterclasses and seminars includes coffee breaks, lunch, and training course materials. Transport or accommodation are not included and should be arranged by the participant directly with the hotel.
This does not apply to the Summer Shipping School and Maritime Law Academy. Please check the Summer Shipping School and Maritime Law Academy course pages to find out what is covered in their respective course fees. If you're still unsure, email us at training@bimco.org.

Certificates, if applicable, will be issued shortly after the training has finished. Please refer to the types of training for more information.

We encourage you to pay online immediately during the registration process. We accept American Express, MasterCard, or VISA. You can then download an invoice which will show as paid.

If you prefer to receive an invoice before paying, you can request an invoice during registration.

We will send the invoice to you by email immediately. You then have 7 days to pay either online using one of the cards mentioned above or by bank transfer. Our bank account details and a link to pay online by credit card will be shown on the invoice.

NOTE: for face-to-face training courses, the invoice option is not available less than 14 days prior to the start date of a course. If you register less than 14 days in advance, you will need to pay online with a credit card immediately.

Important: If payment has not been received by the invoice due date, your seat(s) will be cancelled, and you will need to sign up again.
All bank charges are to be paid by you. 

Yes.

• Credit card: An electronic receipt is issued upon the authorisation of the credit card payment. The invoice will not be emailed to you, but you can download it from My Account > Invoices.
• Bank transfer: An invoice (marked paid), together with confirmation of the course seat(s) will be issued by email immediately.

Discounts are calculated automatically based on your selections. Early bird discounts cannot be combined with the group discount. A 10% group discount is available for registering three or more participants from the same company.

Yes, BIMCO members are entitled to preferential discount rates.

All payments should be made in the invoiced currency. This will be EUR for the majority of EU and non-EU countries, except for courses held in the United Kingdom (invoiced in GBP) and Norway (NOK).

Fees for training courses taking place in certain EU countries and Norway will be subject to VAT in those countries.

This is regardless of whether the participant paying the training fee is a taxable or non-taxable person, and no matter where the participant originates from, due to an exception of the reverse charge rule.

Local VAT is charged based on where the training course is held and article 53 of the VAT directive applies. The VAT can be reclaimed through the EU refund mechanism.

If you cancel your seat on a BIMCO training course, the following refund conditions apply:

Yes. BIMCO Informatique A/S reserves the right to cancel training courses if minimum seat numbers are not met.

Training course participants will have the option to attend the same training at another time or receive a refund.

Yes. BIMCO Informatique A/S reserves the right to reschedule training courses where it is not possible to conduct the training for reasons beyond the control of BIMCO Informatique A/S.

Training course participants will have the option to attend the training on the new date or receive a refund as per the normal cancellation policy.

Yes. BIMCO Informatique A/S reserves the right to update the training programme and/or cancel or terminate it wholly or in part. This can include changes to the time, place, trainer, content, price, and because of any printing errors.

You are still liable for the training fee. Participants are not automatically moved to the next relevant training.

You are welcome to assign your seat to a colleague, but you must inform BIMCO Training by emailing training@bimco.org.

If you are unable to attend, you must always inform us in writing. Send an email to training@bimco.org.

Yes. You may send a colleague to participate instead. Please let us know the name, job title, and email address of the person who will replace you by contacting training@bimco.org.

You can assign your training course seat to another named participant for free up until the training start date. However, please make this request as early as possible.

If you would like to reserve and purchase single or multiple seats on a training course, but do not currently know the name(s) of the participant(s), then please contact us as training@bimco.org.
You will receive a login to the website where you will be able to add the name(s) and contact details of the participant(s) once the invoice has been generated.

If you need an invitation letter to support your visa application, please request one using the link you receive in the confirmation email, once you have paid.

Please note that BIMCO will not be able to contact or intervene with any embassy or consulate office on behalf of a participant.

Should your visa application be declined, you can send a request for a full refund of the course fee to training@bimco.org. The request must be made no later than 14 days before the training course start date.